We take pride in the proactive nature of how we deal with and manage claims.
Since we began writing business DUAL Asset has received claims notifications across a broad spectrum of risks that are covered under our policies. The Claims team led by Andrew Hillier and Naomi Kent strive to provide a fast and practical approach to claims management and generally work alongside the insured’s solicitor to provide continuity in the claim. Please visit our Claims Corner below to see some real life examples of how we have dealt with claim notifications.
Please try and contact us within 28 days of becoming aware of anything that may result in a Claim under your Policy; even if you are not sure you want or need to make a Claim.
Please email us at dualassetclaims@dualgroup.com with the full details of your claim along with a copy of your policy or contact one of the claims team below.
Talk to the team
Naomi has 13 years’ experience in the legal indemnities market and has underwritten a broad range of both residential and commercial risks, as well as missing beneficiary, rights to light, and other bespoke risks.
Naomi also has extensive claims handling experience, having been involved in a number of cases which have gone to mediation, trial and the Financial Ombudsman.